All the Details,
Handled
Total Property Maintenance
There is nothing more important to the long-term value of your investment than good-quality maintenance and repairs. We work with all our property owners to curate an ongoing maintenance plan that meets your specific needs and then automate this process, taking care of every detail on your behalf. This service is available to properties even if you are in full-time residence or don’t lease out your home.
You've Got Our Attention
Timely Repairs
Prospecting repair costs across Waiheke Island can be costly and time-consuming for property owners, which is why we rely on our network of professionals who offer fair pricing to meet every unique property need in a time and cost-efficient manner.
Industry Discounts
All our contacts are third-party independent contractors who have been vetted by Our Island. We retain a copy of each tradesperson’s current insurance certificate on file. On most occasions, the cost of our management fee is voided thanks to trade discounts offered to us.
Rapid Communication
We utilise leading technology platforms to provide seamless communications between contractors, tenants, and owners – keeping everyone informed at all times. We produce transparent monthly statements to owners with a breakdown of services and invoices attached.
24/7 Care
Long-term tenants have the ability to log non-urgent maintenance requests via our online Concierge Service. We have an after-hours emergency phone line, where tenants can call to report urgent maintenance issues. Our locally-based team is always nearby.
Our services and trades include:
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Regular Interior Cleaning or One-off Deep Cleans, Window and Exterior Cleans, Home Organisation
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We can assist with either regular or seasonal upkeep of Lawns and Gardens.
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Depending on your needs we can do regular or annual inspections of your property to ensure it is kept in pristine condition. We have a network of builders, plumbers, electricians and more to support us where needed.
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We can provide regular monitoring and maintenance of all pools, spas, septics and water tanks here on Waiheke Island.
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We can inspect and verify your property for Healthy Homes. Where not up to standards we can assist with doing so for you.
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Our team is on hand to support any unexpected repairs and maintenance that is needed. We have a network of local tradespeople to support us.
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For those who want to be entirely hands-off we can assist with management and payment of utilities, out-goings and rates as required.
